Get help fast! Call our Online Family Technology Support
Need tech support? We're just a call or email away!
Online Family Technology Support
familyhelp@stillwaterschools.org
651-351-8404
Our full-time Online Family Technology support person is available to help families struggling with the technology needed to support learning at home. She'll be available to trouble shoot problems with learning platforms, as well as help solve issues logging into various online resources.
Please remember to reach out to your child's teacher first with any questions you may have about classroom assignments.
Current On the Dial Learning Model
Roll Out To In Person Learning
- preK-2 and site-based programs: Return Jan. 27
- Grades 3-5: Return Feb. 10
- Grades 6-12: Distance Learning (return TBD)
What can we help you find?
Contact a live person for help with any technology needed to support at home learning.
Here are some important things to be aware of when using your school issued hotspot.
If you are running into issues while using Google Meet, you may want to change your video settings.
How to find a student Google email address and ID.
Check out this step-by-step guide to learn how to set up your Internet hotspot.
How to join a Zoom meeting
Let us help you get started on Schoology.
How to use Single Sign-On for Google.
Here is a list of local Internet Service Providers (ISP) with links to their main website, as well as their low-cost services that families must qualify for
Resources for a safe online learning experience.
How to log in from a home computer to Clever and Seesaw. (These instructions are not for mobile devices.)
Follow this Seesaw routine to help ensure you don't miss anything.
Let us help you with scheduling or joining a Google meet in different ways.
Where to purchase your own device.
When you use a browser it saves some information from websites. Clearing it out fixes certain problems, like loading or formatting issues on sites.
Here are some tips and tricks to help make sure you are getting the most out of your hotspot and that the internet connection is strong on your student device.
Troubles logging into Clever? Try Logging into Seesaw directly instead.
How Students Log In To A District ChromeBook to Access Clever & Seesaw